Here's what leading analysts are saying about Intershop

Dive into thorough analyses from industry experts and
discover why the Intershop Commerce Platform stands out
in the competitive landscape, providing unparalleled value
for your e-commerce endeavors.

Here's what leading analysts are saying about Intershop

Why top analysts back Intershop

Unrivalled B2B e-commerce expertise

With a global presence, Intershop serves businesses worldwide, offering comprehensive support and expertise to drive success in the dynamic landscape of B2B e-commerce. By providing scalable solutions, fostering innovation, and enabling agile adjustments, Intershop equips organizations to seize market opportunities and expand their market share effectively.

AI-driven e-commerce
excellence

Intershop believes that the future of e-commerce is autonomous. We offer personalized customer portals, an AI-driven search and recommendations engine, a business data hub and a virtual Copilot assistant for e-commerce managers out-of-the-box.

Composable, headless architecture

Intershop is known for its headless architecture with over 380 prebuilt API connectors. Our integration hub facilitates seamless integration of best-of-breed solutions alongside our core commerce management module and optional composable modules, including CMS, PIM, PWA, customer engagement center, and data-driven business intelligence.

“Consider Intershop if you are a midmarket or entry enterprise business looking for a full-featured, composable, headless, AI-centric platform from a company with extensive expertise in digital commerce. Intershop may be a good fit if your organization is focused on differentiating via AI and data-led, tech agility-led, or experience-led commerce strategies.”

Heather Hershey Research Director of IDC's worldwide digital commerce program

Intershop named a Leader in IDC MarketScape

Worldwide B2B Digital Commerce Applications for Midmarket Growth 2023-2024 Vendor Assessment

Intershop awarded medals in 11 out of 12 categories

The 2023 Paradigm B2B Combine: Digital Commerce Solutions for B2B

“Intershop Commerce Management is particularly well-suited for enterprise B2B companies looking for a cost-effective, industrial-strength B2B e-commerce solution with especially robust pricing, promotions, and search capability that can be customized for particularly complex scenarios.”

Andy Hoar CEO, Paradigm B2B

Analyst insights: A journey through expert evaluations

  1. 2023-2024

    Intershop named a Leader in
    IDC MarketScape: Worldwide B2B Digital Commerce Applications for Midmarket Growth 2023-2024 Vendor Assessment.

    Download now
  2. 2023-2024

    Intershop named a Major Player in IDC MarketScape: Worldwide Enterprise B2B Digital Commerce Applications 2023-2024 Vendor Assessment

    "Personalized customer portals and dynamic customer segmentation based on multifaceted data (entry point, browsing intent, search, installed base, previous transactions, and purchase activity) are available out of the box. Intershop has also embraced the generative AI zeitgeist via the inclusion of Intershop Copilot, an AI-powered virtual assistant for business management with a convenient chatlike interface."
    Heather Hershey, Research Director of IDC's worldwide digital commerce program

  3. 2024

    Intershop named a Leader in IDC MarketScape: Worldwide B2C Digital Commerce Platforms for Midmarket Growth 2024 Vendor Assessment

    "The average Intershop customer operates six online shops from a single instance of Intershop. Key features include internationalization, prebuilt partner and customer portals, and dynamic configuration of e-commerce channels and applications, enabling seamless REST endpoint determination for each incoming request."
    Heather Hershey, Research Director of IDC's worldwide digital commerce program

  4. 2024

    Intershop named a Leader in IDC MarketScape: Worldwide Enterprise B2C Digital Commerce Platforms Applications 2024 Vendor Assessment

    "Intershop offers an integrations hub with more than 380 prebuilt API connectors for easy integration with thirdparty point solutions in addition to its core module for commerce operations and optional composable modules, such as CMS, PIM, progressive web application (PWA), customer engagement center (akin to CRM), and data-driven business intelligence."
    Heather Hershey, Research Director of IDC's worldwide digital commerce program

  5. Paradigm B2B Combine Report 2023

    2023

    2023 Paradigm Combine Report evaluating and scoring B2B e-commerce solutions!

    Read full report
  6. Paradigm B2B Combine Report 2022- Intershop among top two vendors with 10 out of 12 medals, 5 X Gold

    “Intershop Commerce Management is particularly well-suited for enterprise B2B companies looking for a cost-effective, industrial-strength B2B eCommerce solution with especially robust pricing and promotions capabilities that can be customized for particularly complex scenarios.”
    Andy Hoar, CEO, Paradigm B2B

    2022

    2022 Paradigm B2B Combine: Digital Commerce Solutions for B2B

  7. gartner logo

    "Organizations should consider Intershop if they need a B2B or B2C platform that can scale for high-traffic and transaction volumes."

    2021

    Gartner Magic Quadrant for Digital Commerce

  8. forrester

    "Intershop is best for manufacturing companies that offer customer portals for aftermarket sales and service for heavy industrial equipment."

    2020

    The Forrester Wave™: B2B Commerce Suites, Q2 2020

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  9. Logo Paradigm B2B

    Customers said that Intershop Commerce Suite offered market-leading and robust functionality that “really works right out-of-the-box,” and that the system is tuned to “handle complexity well.”

    2019

    2019 Paradigm B2B Combine: Digital Commerce Solutions for B2B

  10. forrester

    "Intershop is a best fit for organizations with complex business structures and selling motions that want the flexibility of the platform to meet their needs rather than conforming to the technology."

    2018

    The Forrester Wave™: B2B Commerce Suites, Q3 2018

  11. "Driven by its comprehensive technology platform, technology innovation, competitive strategy, and high industry impact, Quadrant Knowledge Solutions recognizes Intershop Communications as 2017 Company of the Year in the global Digital Commerce Platforms market."

    2017

    Quadrant Knowledge Solutions Report: Knowledge Brief

    Read more
  12. forrester

    "Intershop is a best fit for brand manufacturers that have complex channel support requirements and need particularly well-developed commerce functionality — especially around order management."

    2017

    Positioning: Strong Performer

    The Forrester Wave™: B2B Commerce Suites For Midsize Organizations, Q3 2017

  13. forrester

    "Intershop is a best fit for brand manufacturers that have complex channel support requirements, need especially well-developed commerce feature functionality, and are looking for flexibility on global pricing and licensing."

    2017

    Positioning: Leader

    The Forrester Wave™: B2B Commerce Suites, Q1 2017

  14. forrester

    "Intershop is a best fit for brand manufacturers that have complex channel support requirements, need especially well-developed commerce feature functionality, and are looking for flexibility on global pricing and licensing."

    2017

    Positioning: Strong Performer

    The Forrester Wave™: B2C Commerce Suites, Q1 2017

  15. gartner logo

    2016

    Positioning: Niche Player

    Magic Quadrant for Digital Commerce 2016

  16. gartner logo

    2016

    Gartner Critical Capabilities for Digital Commerce

  17. ibusiness

    “There basically is no other system around offering premium performance faster and more competitively.”

    2016

    iBusiness, Report 2016

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  18. forrester

    “... Intershop Commerce Suite excels at handling complex B2B commerce scenarios in multibrand, multichannel, multilocation use cases.”

    2015

    Positioning: Leader

    The Forrester Wave™: B2B Commerce Suites, Q2 2015

  19. forrester

    2015

    Positioning: Strong Performer

    The Forrester Wave™: B2C Commerce Suites, Q1 2015

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Are you ready to take your
B2B e-commerce business to the next level and gain a competitive edge in your industry?

With our B2B e-commerce solutions, you can make a breeze for your customers and exceed their expectations.

Tobias Giese
YOUR CONTACT Tobias Giese Executive VP Customer Lifecycle Phone
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