Intershop Blog

Your hotspot for market and technology trends
in B2B e-commerce

Customer Experience

Your site is live. Can you see what's working and keep improving it?

5 min read

Your site is live. Can you see what's working and keep improving it?

Picture of Lee Trotter Lee Trotter | Picture of Chantal Morales Chantal Morales | Oct 7, 2026
Best Practices Customer Experience B2B Commerce
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The benefits of personalization for the spare parts industry

3 min read

The benefits of personalization for the spare parts industry

Picture of Tobias Giese Tobias Giese | Apr 23, 2026
Customer Experience Personalization Servitization Trends AI B2B Commerce
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OMS: A total game changer for e-commerce

7 min read

OMS: A total game changer for e-commerce

Picture of Frank Calviño Frank Calviño | Apr 23, 2026
Customer Experience Personalization AI Global Commerce B2B Commerce
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The transformative power of generative AI in B2B e-commerce

6 min read

The transformative power of generative AI in B2B e-commerce

Picture of Robert de Boer Robert de Boer | Apr 23, 2026
Customer Experience Platform & Solutions AI B2B Commerce
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How AI can increase your value as a B2B e-commerce professional

3 min read

How AI can increase your value as a B2B e-commerce professional

Picture of Nils Breitmann Nils Breitmann | Apr 23, 2026
Customer Experience Personalization AI B2B Commerce
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Transforming aftermarket parts sales: The power of 3D visualization and AI-powered image search

6 min read

Transforming aftermarket parts sales: The power of 3D visualization and AI-powered image search

Picture of Nick Thompson Nick Thompson | Apr 23, 2026
Digital Customer Portal Customer Experience Servitization AI B2B Commerce
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Game changer servitization: How manufacturer Huisman leverages a digital customer portal

7 min read

Game changer servitization: How manufacturer Huisman leverages a digital customer portal

Picture of Robert de Boer Robert de Boer | Apr 23, 2026
Customer Experience Platform & Solutions AI B2B Commerce
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The future of B2B e-commerce is autonomous

5 min read

The future of B2B e-commerce: What is autonomous commerce and how is it going to revolutionize the sector?

Picture of Diana Schumann Diana Schumann | Apr 23, 2026
Customer Experience Personalization AI B2B Commerce Agentic Commerce
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Scaling success: How RAJA leverages Intershop for a seamless B2B customer experience

9 min read

Scaling success: How RAJA leverages Intershop for a seamless B2B customer experience

Picture of Frank Calviño Frank Calviño | Apr 23, 2026
Customer Experience B2B Commerce
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